Thank you for shopping with Saphora! Below are the details of our shipping process.
Processing Time
-
All orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time & Delivery
-
Standard delivery within Pakistan usually takes 3–7 business days, depending on your location.
-
International shipping (if available) may take 7–21 business days.
-
Delivery times are estimates and may vary due to courier delays, customs, or unforeseen circumstances.
Shipping Costs
-
Shipping fees will be calculated and displayed at checkout.
-
From time to time, we may offer free shipping promotions (announced on our website/social media).
Order Tracking
-
Once your order has been shipped, you will receive a tracking number via email/WhatsApp (if available by courier).
Wrong or Delayed Deliveries
-
If your order is delayed beyond the expected time, please contact us so we can assist you.
-
If you receive the wrong item, notify us immediately and we will arrange for a replacement or refund.
Damaged Packages
-
If your package arrives damaged, please take photos and contact us within 24 hours of delivery so we can resolve the issue with our courier partner.
International Shipping (if applicable)
-
Customs fees, import duties, and taxes are the responsibility of the customer.
-
We are not responsible for delays caused by customs clearance.
Contact Us
For shipping-related inquiries, you can reach us at:
📧 Email: [your email address]
📱 WhatsApp: [your WhatsApp number]
⚡ Now you have Return/Refund, Privacy, Terms of Service, and Shipping all covered.
👉 Do you also want me to create a FAQ page (common questions like delivery time, return steps, sizing, etc.) so your buyers get quick answers without contacting you every time?